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Returns Policy

  • Cancel An Order

    You have a right to cancel your order before despatch or within seven working days after the date of delivery by sending either written notice of cancellation to:

    Berriedale Tranby Lane,
    North Ferriby,
    East Yorkshire,
    HU14 3NG

    or emailing us at quoting your order reference number. We will refund you the cost of the unwanted item within 30 days. Once you receive the cancelled order please return the item back to us with seven days of receiving the parcel.

  • Returning Unwanted/non Faulty Goods

    We ask that you notify us within 14 days of your purchase arriving of your intention to return unwanted goods. Once notified all unwanted goods must be returned to us within 14 days of the cancellation of your order. You are responsible for the cost of returning any unwanted goods to us. If you do not return the goods to us as requested, they must be made available for collection and you will be charged the cost of recovering the goods from yourself.

    Goods must be returned to us in as new condition (including all packaging) and must be taken care of whilst in your possession. We ask that any goods that are in sealed packaging and are clearly visible without the need to open the packaging remain unopened. With the exception of faulty goods we cannot accept returns of software or goods containng sofware where the seal has been broken. Any unwanted goods being returned to us must be properly packed and addressed, with adequate postage and sent with a reputable carrier. We recommend sending goods back using recorded/registered delivery with insurance from Royal Mail. Please note it is our policy to refund by way of the original purchase method of payment.

  • Returning Faulty or Damaged Goods

    If your goods arrive faulty or damaged, or a fault becomes apparent in the first 14 days after delivery, we will either provide a full refund or despatch new goods as soon as possible after the faulty goods have been returned and tested. Please contact us before you return any goods you believe are faulty, as some problems can be rectified without the need to return the product. All goods returned as faulty will be fully tested by our returns department to confirm that they are faulty, please enclose your order reference , contact details and a short description of any fault and then send to the address above. This does not effect your statutory rights.

  • Manufacturer Contact Details

    3Com 0870 909 3266 3Com Support Login
    Axis Communications   Axis Support Login
    Bluetrek   Support Website
    D-Link 0207 365 8440
    Sony Ericsson 0870 523 7237  
    Fujitsu-Siemens UK 0906 863 3416  
    HP UK 020 7512 5202  
    Inventel +33 4217 4545
    Jabra Corporation 0800 032 7026
    Krusell +46 3133 80000
    Linksys 0870 739 3939 Email Linksys
    Logitech +41 2186 35401  
    Mobile Action   Consumer Website
    Motorola 0870 901 0555  
    NEC 020 8993 8111  
    Netgear 0870 112 1206 Email Netgear
    Nokia Service Centre
    0845 0545 454  
    Nokia - Tech Support 0870 0555 777  
    Nokia Club Member
    01480 434343  
    Nokia Club Non-Member
    0845 0455555  
    Palm UK 0207 867 0108  
    Pama 0870 758 7587
    Parrot +33 4803 6069
    Plantronics 0800 410 014  
    Sagem 020 7517 6700  
    Sendo - Service Centre 08707 596 596  
    Sendo - Head Office 0121 251 5000  
    Samsung 0870 601 0309  
    SanDisk 0207 3654193  
    Siemens UK 0870 5334 411  
    Socket 001 51074 42720 Email Tech Support
    Sony 08705 111999  
    Sony Ericsson 08705 23 7237  
    TDK Systems 020 8938 1063  
    TomTom   Support Website
    Toshiba 08704 424 424